Orders, Deliveries, Returns, Terms & Conditions

All our pieces are available to buy direct from us. We ship all over the world so don't worry whether it's safe to put pots in the post! We're not an e-commerce site - yet - so to pay for your order you need drop us an email or give us a call with your card details on +44 (0)1797 223038 or sales@ryepottery.co.uk.

Orders for figures totalling over £90.00 qualify for free p&p to mainland UK addresses. Please note this offer does not currently include tableware, homewares, tiles or personalised ceramics.

We know you know but... Because we rely on the skills and talents of real live human beings, every piece is handmade and unique. (We don't employ small children and have few machines here, well one or two made by the Victorians and the odd computer). So each product is made and decorated individually by hand and will vary somewhat in size, shape, colours and design. Many pieces will have some tiny "imperfections" but that's integral to the complex technique we use. Our customers tell us this is part to the charm . We strive to ensure our photos give you the best possible idea of the detail and palette for each piece, but they can only be representative, not least because in this day and age different computers display images differently.

We're very proud of the pieces we produce and would like you to find shopping with us an enjoyable experience. We're a third-generation family firm and we mind if you're not happy. So if you have any questions, suggestions or problems please call us on +44 (0)1797 223038 or email sales@ryepottery.co.uk.

Please click on the links below for more details.